Self-Help Resources

In a hurry? Before submitting a ticket, you may find immediate answers within our product documentation and resources.

  • Platform as a Service
    Getting started guide, CLI documentation reference
  • Backend as a Service
    Getting started guide, iOS, JavaScript, and Android libraries, and full API reference
  • Compliance
    Our HIPAA mapping, employee training reference, legal documentation, and company policies
  • System Status
    Current and past performance of the Catalyze system

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Responses are sent within 24 hours. Existing customers typically receive a response in less than an hour during normal working hours, 9am-7pm EST, Monday-Friday.

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